D's Ace Hardware #4

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4.1

( 16 reviews )

International Grocery, Convenience Stores

4132 Little Rd, New Port Richey, FL 34655, United States

+1 7273-760-440

D's Ace Hardware #4 is a well-established hardware store located in a convenient and easily accessible location. With a reputation for providing a wide range of high-quality products and exceptional customer service, D's Ace Hardware #4 is a go-to destination for all your hardware needs. The store prides itself on offering a diverse selection of tools, equipment, and supplies, catering to DIY enthusiasts, homeowners, and professional contractors alike. The friendly and knowledgeable staff at D's Ace Hardware #4 are always on hand to offer expert advice and guidance, ensuring that customers find exactly what they need for their projects. Whether it's a small home repair or a large construction project, D's Ace Hardware #4 aims to provide the right solutions for every job.

Reviews

4.1/5

16 reviews

5 stars

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1 stars

Melina rodezno

March 22, 2024

Stopped in at the recommendation of our contractor to buy a Green Egg for out new outdoor kitchen. KP was extremely helpful in finding everything on our list that we needed, even gave us a deal on a slightly ripped bag of lump charcoal and then had 2 associates help load our car. I have not seen customer service such as this in years! The ladies at the front register were super friendly as well! I found the prices to be very reasonable as well. I’ll definitely be back!

Brian soloman

March 22, 2024

Had what we needed and it was easy to find in this store compared to another local Ace Hardware. I had called ahead to confirm they had it in stock since I had just wasted time going to another Ace. The guy was a little rude at first, but once I why I was calling to his attitude changed a little. Someone in store came up to us asking if we needed help with anything as we were looking at items. Checkout was easy and cashier had patience as we tried to find the Ace Rewards account phone number.

Honky d kong

March 22, 2024

Nice, big and clean! Not like the one on Grand where the roof looks like it's going to cave in on you! Very helpful people, they don't just stand there like Walmart greeters like the one on Grand. There's even a security system in place, the one on Grand doesn't have one, so it attracts a lot of undesirables to come in and steal.

John zhang

March 22, 2024

Tried to return an item to the store with a receipt. An associate told me the item was not sold in their store even though it was purchased that morning. They looked at me as if I was trying to return an item from another store. The store manager Ketan Patel was called. This man from the start was very rude and dismissive as if he couldn't be bothered with me. He walked away and took two other customers that were after me without trying to figure out what was wrong. He actually said to me that "he couldn't talk to me" instead of trying to resolve the problem at their end. Thanks to Mike for remembering when the item was bought and getting me a refund. As for Ketan Patel, as a manager, he needs to educate himself on the products that are sold in his own store before doubting a customer with a receipt. Shame on your POOR customer service skills. I highly recommend a class! I will not shop there again.

Eileen garbarino

March 22, 2024

Went to buy a primer bulb for my Stihl weed eater as mine was worn out. In their Stihl section. They had a bin of parts that included primer bulbs. I was told they don’t sell these parts and they were only for repairs performed by them. I feel if you sell the machine, you should sell the parts to fix them as well.

Bastien a. (easyevil)

March 22, 2024

We recently moved to Port Richey and moving to a new house, there are always little things that need to be fixed or repaired. I don't always like to go the large big name 'box stores' for my hardware. Many times you can find just what you need at a local hardware store. I stopped in to get a few things here for the house, and the staff was friendly and helpful and the store was clean. Prices were fair and I plan to be back for any more future issues I come up with at the house.

Paul babakitis

March 22, 2024

It's really horrible when you live 1/4 mile from storm but have to drive 4 miles to get help during the week. The cashier calls the owner to wait on you does even acknowledge you are there and then doesn't give you your receipt. And no I've never made a sence I am a former employee

Noir enrique

March 22, 2024

I have been using tis Ace Hardware now as they always have everything I need since moving from St. Petersburg. Extremely friendly, knowledgeable associates that are always there to help with all my needs & concerns. I stopped the big stores due to a lack of associates, waiting long periods for someone & lack of knowledge for what I need .